Healthcare

Sensitive, Personalised Automation.

    Healthcare


    Provide that extra special care. Place your customer’s wants and needs firmly at the forefront. Reduce their stresses and worries, make them feel valued and have trust that everything they need will be covered and in safe hands.

    Let us help – we provide you with the tools needed to put your customer first and make easier connections.

    So, what do you need help with today?

    Automate Records of Care

    Automate “clock-in” & “clock-out” process for home care visits. Enable carers to log comments about the visit so crucial information is fully documented and stored.

    Making your daily tasks that much easier.

    Payments

    Remove the panic. Get automated notifications via phone/text/message of due payments, and be able to pay securely on any device and time.

    Painless, panic free payments.

    Update Account Info

    Support your customers and free up vital Agent time. Enable them to update their information as soon as it changes, without the need to get in touch.

    Making it easy for everyone.

    FCR. Everytime.

    Eliminate call queuing and internal transfers with fully-automated routing, ensuring first call resolution – keeping your customers happy.

    Eliminating customer frustration.

    Insurance Claims

    Transform the process. Make it easy to register claims and check a status, all on the channel of choice, without Agent intervention.

    Effortless for you. Painless for customers.

    Instant FAQs

    No time to call and be placed in a queue. Got a question you need a fast answer to and are out and about. Receive answers quickly via our voice or chatbot.

    Instant access. Anywhere, anytime.