Helping Britain Safely Staycation
As Boris announced lifting restrictions on staycations, the people of Britain reached for their phones and mice. Instantly our client was swamped with people eager to shrug off their lockdown cabin fever
As Boris announced lifting restrictions on staycations, the people of Britain reached for their phones and mice. Instantly our client was swamped with people eager to shrug off their lockdown cabin fever
Customers today are demanding immediate "always on" service, and are happy to self-service. Businesses often struggle with this. IVAs are here to help lighten your load, service and satify customers.
Check out our unique Property Management self-service solution. And discover how it helped our client expand operations to full 24/7/365 operations without increasing resource.
Do you want to provide the most amazing CX with no extra effort for your customers or agents? Today it's not enought to be great. You have to be ahead of customers.
So you've heard that data is king, and your company is in deep water if your NPS dips. But why? If your customers spend ttheir precious time and effort giving you feedback, you'd better listen up.
You'll already know that customers across the board are demanding more and more choice. But when it comes to tech procurement, you're in the driving seat.
Self-service is one of the greatest AI innovations to make its way into Customer Service streams. Technology is evolving at a crazy rate and so are us mere mortals.
IVAs help businesses reduce costs with personalised automation.
On 28th March, Queensland, Australia was battered by a Category 4 cyclone. With winds gusting at 163mph, and severe flooding, our client knew they would struggle to deliver parcels safely or on time.
Want to reach out to all your customers at the drop of a hat? Divert potential crises by communicating issues before they snowball into disaster?