State of the art IVR technology. Your pick of the most scalable, secure, and highly tailored solutions. And consistently delighted end customers – all at a great price point. Sounds too good to be true? Sounds like a Maximum Assurance package, to us.
Whether you’re investing in on-premise or keeping your operations agile in the cloud, we use our expertise to design and build every package, following a rigorous assessment of your requirements.
But we know this world (and the tech you rely on) moves fast – so should your needs change, your package can adapt too. Say goodbye to the issue of legacy infrastructure: our cutting-edge solutions are totally flexible, and they come with proactive monitoring and real-time wallboards. And if you have any problems, our dedicated team are on hand to help.
Still weighing up between on-prem or the cloud? Dive into the details below.
"The business benefits we are seeing are material and the commercials are in the right place.
I have to say that the relationship with Maximum is one of only a few that I can say is truly a partnership"
"I’ve been meaning to send a follow up note just to say that you guys ARE AWESOME!
We’ve been using your application for years starting with Intelligent Callback.
It’s easy to administer and it works."
"With IVR, we’re effectively always open and now provide a 24x7 service.
After 18 months, our scores are 15% ahead of which we are immensely proud of."
"We've worked with Maximum since 2007, initially to implement Voice Biometrics.
I highly recommend them and would have no hesitation in working with them again in the future for any Customer Service Centre technology requirements."