Maximum is a privately owned company specialising in contact centre software for Customer Engagement & Customer Experience solutions.
Established in 1995, and with our Head Office in the UK, we deploy our solutions around the World with a local approach, a personal touch. And we support our global clients in exactly the same way, 24 hours a day, 7 days a week.
We've designed and developed Customer Engagement & Customer Experience solutions for businesses around the World. Scalable, flexible and fully customisable. In the Cloud, on-premises: any way our clients want it and with 24/7 support.
With over 25 years experience in the industry, we've helped some very well-known clients across a whole range of sectors.
World renowned businesses and corporations like Marriott International, TNT, Fedex, XPO Logistics, Citigroup, Verifone, and G4S.
And some very well-established companies popular a little closer to home (UK) Life Residential, Bet 365, Ikano Financial Services and Lowell Financial.
We work with and have developed solutions for IT and technology companies including Avaya, Cisco, Mitel and Capita.
Our Solutions have helped businesses to reduce Customer Service & operating costs through thoughtful automation. Designed and developed in partnership with our clients.
From reducing calls and contact into contact centres by being proactive - making the first move - turning anticipated customer fury and frustration into customer delight, satisfaction and loyalty. Ultimately lifting agent morale, agent productivity and lowering service costs.
Right through to decreasing customer debt by removing the stigma and around financial problems with the use of automation, leading to increase in revenue, lower recovery and legal costs and productivity.
Our Development Team thrive on developing new and innovative ways to meet our customers challenges.
If you've a challenge, you think we won't be able to solve, we'd like to hear from you! Hit our Live Chat button, or fill in our Contact Form. We're ready and waiting ...